Shipping policy

Shipping Policy

Order Processing:
All orders are processed and fulfilled within 1-3 business days. 

Shipping Times:
• USA & Europe: 7-12 business days.
• Rest of the World: 7-14 business days.

Note: Delivery times may vary slightly depending on local customs clearance and weather conditions. Once your order ships, you will receive a tracking number via email.

Shipping FAQ

Is shipping free?
Yes! We offer Free Worldwide Shipping on all orders.

How can I track my order?
Once your package is shipped, we will send you a tracking number by email so you can follow your shipment every step of the way.

Can I change my delivery address?
If you need to change your address, please contact us immediately at chocomeltmug@gmail.com. Once your order has been processed or shipped, the delivery address cannot be changed.

How do I cancel my order?
Please email us as soon as possible if you wish to cancel your order. Orders can only be canceled before they are processed and shipped.